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Seminar
Topics:
- The value of relationships and
the role of healthy conflict
- Coping strategies and your coping
style
- Differentiating between conflict,
disagreement and confrontation
- Alternatives to fight, flight
or submit
- Setting and communicating personal
boundaries
- Identifying and owning your
emotions
- Recognizing your reactive behaviors
and how they are triggered
- Putting an end to the blame
game
- Dealing with positive and negative
criticism
- Understanding anger, timing
and the dynamics of emotional conflict
- Transforming the negative energy
of anger into a positive, productive force
- Truth vs. fiction: the destructive
power of imagination
- Self-defense: what you meant
vs. the net result
- When agreement disguises itself
as disagreement
- When and how to confront someone
about a problem
- Winning the battle, losing the
war and being dead right
- The way of Aikido in conflict
resolution
- Turning conflict into collaboration
- A win-win framework for negotiating
- Resolution, compromise and agreeing
to disagree
- Focusing on goals, roles and
procedures rather than personal/emotional issues
- When and how to escalate interpersonal
conflicts
- Conflicts between you and your
boss
- When to get involved: mediation
and third party interventions
- Revisiting and healing unresolved
conflicts
- The nature and value of teamwork
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This
seminar will help participants deal with negativity and interpersonal
conflict more effectively. They will learn to recognize their
counter-productive habit patterns and learn new methods of
resolving conflict with win-win outcomes.
Seminar Length: Two hours minimum. Full
seminar: Two full days.
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Participants
in this seminar
will learn:
- How to uncover hidden resentments
in themselves and in others
- How to recognize and avoid self-destructive
behaviors
- How to resolve minor conflicts
before they grow into major crises
- To identify the three stories
that are always present during conflict
- To break the habits of blaming,
accusation and rationalization
- How to repair damaged relationships
- To achieve win-win outcomes
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Who should attend this seminar?
- Executive teams
- Managers
- Employees at all levels
The seminar can be customized to meet the
requirements and the skill level of your group. |
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